We know the orders report you downloaded shows a very high number. Here's a clear, step-by-step explanation of how to read that report and how we arrive at your actual commission for the month: $359,020 MXN.
Both numbers come from the same sales. The report shows the “list-price” commission order by order; your real commission applies the monthly caps and pauses we agreed on.
The orders report is like the “menu price”: it tells you what each order would generate if there were no limits. Your real commission is the “final bill” — with the monthly caps already applied. That's why the menu always looks much higher than the final ticket.
Your CSV has one row per order. These are the two columns that matter most:
Your report shows every order we tracked. But Samsung validates each order in their own CRM, and commission is paid only on orders Samsung validates. An order can show in your report and still not pay if Samsung hasn't validated it yet, or rejected it.
| Samsung status | Orders | Units | Pays? |
|---|---|---|---|
| ✅ Approved | ~13,405 | 17,772 | Yes |
| ❌ Cancelled / returned | ~1,147 | 0 | No — not approved |
| ⏳ Pending | ~582 | ~784 | No — not approved |
Cancelled (returned / rejected by Samsung) and pending (not yet validated in Samsung's CRM) orders are both treated as not approved — they don't pay, even though they appear in your report. Only the 17,772 Samsung-validated units count toward commission. This is Samsung's validation, not ours — you can review any of these with us.
The report doesn't apply three things that DO apply to your real payment:
Each category has a monthly commission maximum. Even if sales generate more, commission stops at the cap. The report adds with no cap.
On May 27 the period budget for MX/VD/DA was reached and those segments paused. Sales after that don't generate
commission (shown as excluded:paused). Tablets and wearables ran the full month.
The commission column uses the per-order rate before caps, and includes orders Samsung hasn't approved. Useful to see activity, but it's not the amount to be paid.
This is your official close, with your caps and the pause applied.
| Category | Commission | Monthly cap | Status |
|---|---|---|---|
| ⌚ Wearables | $180,000 | $180,000 | Cap reached |
| 📺 Display (VD) | $65,000 | $65,000 | Cap reached |
| 📱 Mobile (MX) | $62,520 | $76,000 | Paused May 27 |
| 🧊 Appliances (DA) | $51,500 | $51,500 | Cap reached |
| Total to be paid | $359,020 |
The orders report is great for one thing: seeing your activity — what sold, when, which category, which source. Use it to optimize campaigns.
To know how much you'll be paid, look at: (1) the validation_status column
(only validated orders count), (2) remember each category caps at its monthly maximum, and
(3) only Samsung-approved orders pay. The final number is always your monthly close, not the sum of the commission column.